FAQ
Most frequent questions and answers
Please provide us with the passengers(s) name(s), as well as how many passengers there will be, the pickup and drop off locations, your contact information, flight information (if any), and form of payment. If their are any special travel needs, a child seat or accommodations for animals.
You can reserve online on our secure dispatch web tool BOOK NOW or by simply calling 945-269-5676 (hours of operation 24/7 dispatch) or email us at [email protected]
All vehicles that are providing our clients transportation are insured with a commercial insurance and our general liability policy.
Yes, please make sure you provide us the passengers full name, cell number and email address so we can provide the passanger Chauffeur status updates for peace of mind.
No, all our fleet vehicles are smoke and vap free. We do not allow any smoking in any of our vehicles. Important to read our rental agreement for fines for smoking in our vehicles.
For ALL airport arrivals the schedule pickup time should be made for the time the flight is scheduled to land. For private jet travel we also request the scheduled time the aircraft will land, however we will notify the client if the aircraft is not able to be tracked. Please make sure you provide us your commercial flight information or private jet tail number upon reservation. Our dispatch team and chaffeurs will be tracking your arrival time and will adjust for on-time client pickup